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Privacy notice

This website, netrakat.com, controlled by Netrakart.com respects your privacy and wants to protect your personal information.

We understand the importance of privacy of your information.

Your information will be kept as long as required by law or until its purpose is fulfilled for which it was collected.

Our site can be visited without being provided with your details. You will be only identified only after you sign with your username and password.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.netrakart.com

What personal information do we collect?

When you visit our netrakart.com, these following information will be automatically collected:

-   Your IP address, web browser, time zone, and some of the cookies that are installed on your device.

-   Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

-   “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Also, when you make a purchase or attempt to purchase through the Site or the application, we collect certain information from you

-   Your name, billing address, shipping address, payment information, email address, and phone number.

We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

Additionally, we use this Order Information to:

  1. Contact with you;
  2. Check orders for potential risk or fraud; and
  3. With the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Other uses of your Personal Information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt-out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Saturday, nor (ii) a public holiday anywhere in Nepal) of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, anonymized data will not be capable of identifying you personally.

Do we share your personal information?

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We may exchange information with third parties for fraud protection and credit risk reduction following the provisions of the Electronic Transaction Act 2063 (2008). We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by the prevailing law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data following our Privacy Policy. You are responsible for protecting against unauthorized access to your Netrakart account, password and your computer.

 Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

 Include opt-out links from whichever services being used.

 Common links include:

         FACEBOOK - https://www.facebook.com/settings/?tab=ads

         GOOGLE - https://www.google.com/settings/ads/anonymous

Your Rights

As per Chapter 10 of Privacy Act 2075 (2018) (Collection & Protection of Personal Information), If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your data for direct marketing purposes as per chapter 6 of the Privacy Act 2075 (2018) (Privacy Relating to Data). Here is the link to the government website.

(http://www.lawcommission.gov.np/en/archives/20694)

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Age eligibility.

The Site is not intended for individuals under the age of 18, of unsound mind or with intellectual disability.

Data retention.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and your computer.

Competitions

For any competition, we use the data to notify the winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

If any confusion, please do contact us at 9843150660

Note:

The privacy policy might change with any prior notice, please check our policy timely.

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Have a question? Contact Customer Service Department

9843150660 / 9813056304 Monday - Sunday / 8:00AM - 6:00PM
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